Terms of Service

• All orders are placed via our official website or authorised sales representatives.

• Once you place an order, we will send you an email confirmation with your order details.

• Orders are not binding until we accept them and confirm dispatch.

• All prices are listed in GBP (£) and include international shipping but exclude UK customs duties, VAT, or import taxes, which are the buyer's responsibility.

• Payment must be made in full at the time of order via our approved payment methods (e.g., bank transfer, debit/credit card, or secure payment platform).

• Devices are shipped from Nigeria within 2–5 business days of payment confirmation.

• Delivery to the UK typically takes 7–14 business days, subject to customs clearance.

• Delays due to customs or courier services are outside our control.

• UK customers are responsible for paying any import VAT, duties, or customs charges required by HMRC upon delivery.

• We are not responsible for delays or charges imposed by customs authorities.

• You may return a device within 14 days of receipt, provided it is unused and in original packaging.

• To initiate a return, contact us at support@omniadevices.com with your order number.

• Return shipping costs are the customer's responsibility.

• Refunds are processed within 10 business days of receiving the returned item.

• All devices come with a 12-month limited warranty covering manufacturing defects.

• Warranty does not cover damage caused by misuse, accidental damage, or unauthorised repairs.

• Devices must be returned to our Nigeria facility for assessment and repair/replacement.

• We collect only the personal data necessary to fulfil your order and communicate with you.

• Your data is stored securely and not shared with third parties, except for delivery and payment processing purposes.

• By placing an order, you consent to us processing your personal information in accordance with our Privacy Policy.

• Omnia Devices is not liable for indirect, incidental, or consequential losses arising from delays, defects, or misuse of the device.

• Our total liability shall not exceed the value of the device purchased.